Officer, Card Operations
Date: 13 Jan 2025
Location: Braddell, SG
Company: Network For Electronic Transfers (S)
The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.
The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.
Position Summary
To support and process cashcard/ NFP/ VCC refunds, retained card and other stored value cards related related process within stipulated SLA.
Key Responsibilities
- Processing all Cashcard, NFP &VCC refunds including retained cards at ATM, Lost & Found, Card Surrender etc.
- Supporting police request fulfillment
- Online refund processing
- Perform manual refund
- Preparing of refund letters
- Any Adhoc tasks assigned
Requirements
- Diploma in any discipline
- Minimum one year of admin/operation experience
- Proficiency in Microsoft Office (Excel, Outlook and Words)
- Team player and effective communicator
- Good communication skills, both written and verbally in English
- Work place at Braddell
Network for Electronic Transfers (Singapore) Pte Ltd.