Senior Security Operations Centre Lead

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. 
 

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Key Responsibilities

Security Leadership & Governance

• Serve as the primary cybersecurity lead and focal point for the NETS Group Business Unit and NETS Group SOC.
• Provide SOC oversight across the Business Unit systems, applications, infrastructure, and operational processes.
• Ensure cybersecurity risks are identified, assessed, communicated, and mitigated appropriately.
• Drive SOC governance initiatives and security awareness across Business Unit teams.
• Represent Business Unit during cybersecurity reviews, tabletop exercises, audits, assessments, and management forums.

Security Monitoring & Detection Oversight

• Partner closely with NETS Group SOC to ensure effective security monitoring and detection coverage for Business Unit assets.
• Review and validate security use cases, alerting requirements, and detection strategies relevant to card processing environments.
• Ensure critical Business Unit systems are onboarded into SIEM, EDR/XDR, and monitoring platforms.
• Identify visibility gaps and drive improvements in monitoring capabilities.
• Review security alerts, investigations, and escalations impacting Business Unit systems.
• Support threat hunting activities and proactive risk identification initiatives.

Security Incident Management

• Act as the Business Unit security lead during cyber incidents affecting Business Unit security operations.
• Coordinate incident response activities between Business Unit teams and Group SOC.
• Support triage, containment, eradication, recovery, and post-incident activities.
• Ensure timely communication of incidents, risks, and remediation plans to management.
• Lead security-related post-incident reviews and lessons-learned sessions.
• Track remediation actions through to completion.

Regulatory Compliance

• Lead and coordinate Business Unit cybersecurity activities supporting compliance.
• Ensure security controls remain effective and aligned with regulatory requirements.
• Coordinate remediation of audit findings, compliance gaps, and security control deficiencies.
• Support internal and external security assessments and audits.
• Maintain awareness of applicable regulatory and industry requirements including:
• CCoP (as applicable)
• Cyber Trust Mark
• MAS TRM Guidelines
• Cyber Hygiene requirements
• NETS security policies and standards

Stakeholder Management

• Serve as the principal liaison between:
• Business Unit Management
• Group SOC
• Technology Teams
• Risk & Compliance
• Internal Audit
• External Auditors
• Provide regular security posture updates and risk reporting to management.
• Facilitate security discussions, governance reviews, and operational meetings.
• Build strong partnerships to ensure security objectives are integrated into business operations.

Continuous Improvement & Security Strategy

• Identify opportunities to improve Business Unit security maturity and operational resilience.
• Drive enhancements in monitoring, detection, incident response, and security controls.
• Support implementation of new security technologies and capabilities.
• Contribute to enterprise security initiatives led by Group SOC.
• Develop and maintain security metrics, KPIs, and management reporting.

Required Qualifications & Experience

• 10+ years of cybersecurity, information security, or security operations experience.
• Minimum 5 years in a leadership, security management, or senior security operations role.
• Strong experience in:
• Security Operations (SOC)
• Security Monitoring & Detection
• Cyber Incident Response
• Vulnerability Management
• Security Governance
• Risk Management
• Compliance & Audit Management
• Experience supporting PCI-DSS environments.
• Strong understanding of:
• Payment systems and card processing environments
• Security monitoring technologies
• SIEM platforms
• EDR/XDR solutions
• Security controls and frameworks
• Experience managing security initiatives in regulated environments.

Preferred Qualifications

• Experience within:
• Payments
• Banking
• Financial Services
• Critical National Infrastructure
• Familiarity with:
• PCI-DSS
• MAS TRM Guidelines
• NIST Cybersecurity Framework
• ISO 27001
• MITRE ATT&CK
• Experience working with:
• SIEM Solutions (Elastic, LogRhythm, etc).
• Trend Micro Solutions
• Microsoft Defender

Preferred Certifications

• CISSP
• CISM
• CRISC
• CCSP
• PCI Professional (PCIP)
• GIAC Certifications
• AWS, Azure or Microsoft Security Certifications

Key Competencies

• Strong stakeholder management and executive communication skills
• Security leadership and advisory capabilities
• Risk-based decision making
• Strong understanding of SOC and detection operations
• Excellent incident management skills
• Ability to influence without direct authority
• Strategic thinking with hands-on operational knowledge
• Strong analytical and problem-solving skills

What Success Looks Like

• Strong security partnership established between Business Unit and Group SOC.
• Effective monitoring and detection coverage across all critical Business Unit assets.
• Regulatory requirements consistently met.
• Security incidents managed effectively with minimal business impact.
• Security risks proactively identified and mitigated.
• Improved security maturity and resilience across the Business Unit environment.
• Trusted advisor status with Business Unit leadership and NETS executive stakeholders.

Network for Electronic Transfers (Singapore) Pte Ltd.