IT / Operations Risk Support

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. 
 

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Overall Function
This role, as a first line-of-defence, is required to identify, assess, monitor and report key IT risks with second line-of-defence. 

This role is also required to work closely with second line-of-defence to understand and document controls, and identify potential areas of improvements. 

Experience in IT and Cybersecurity Risk management is an advantage, this individual must have a strong desire to learn.

Key Responsibilities
• With fair knowledge in IT risk management frameworks, policies, processes, and other procedures set by NETS
• To provide support and with timely update in the given identification, prioritisation, assessment, monitoring and reporting of key IT risks
• To provide support and assistance for any conduct on risk and controls self-assessment (RCSA) exercise
• To support, manage and front audit with minimal supervision (Meeting, Conference , IT governance , Card Centre related procedure & Technology related queries)  
• To monitor and follow up email correspondence from banks/ auditors/ department on Card Centre and it is promptly answered and followed up  
• To consistently follow up & review with senior on the yearly work plan and tasks for IT  & compliance matters 
• To monitor, coordinate and working closely with IT/Operation team for any gaps raised by compliance personnel 
• To carry out and to ensure prompt update on all documents, are align to NETS or equivalent to customer standard
• To provide prompt update to HOD/Supervisor on any upcoming compliance schedule from NETS or external parties 

Requirements
• Min. Education Level: Bachelor’s Degree
• Field of Study: Computer Science related 
• Skills: Microsoft Operating Systems/ IT Network knowledge/ Programming/ Power point presentation/ Microsoft Operating Systems
• At least 3 years’ experience in IT operation, Internal/IT Audit and relevant risk certifications (e.g. ITIL, CISSP) is an added advantage 
• With 1 to 2 years' experience supporting IT operation, Internal/IT Audit (OSPAR , PCI-Card Production , PCI-DSS ) is an added advantage
• Knowledge of current regulatory requirements in Singapore and industry best practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO 27001 & ISO 31000 standards, NIST Framework)
• Good working knowledge of risk management and control concepts, constantly paying attention to details and have ability to perform deep-dive investigation 
• Good stakeholder management and collaboration skills 
• Well developed and effective written and verbal communication skills 
• Highly motivated and has a strong desire to learn and succeed
• Excellent problem-solving skills and ability to prioritize and manage multiple tasks
• Proactive team player with ability to work independently with minimal supervision
• Experience in audit support on IT/ Operation
• Candidate must be comfortable working in Production environment

Network for Electronic Transfers (Singapore) Pte Ltd.